Privacy Policy
Last updated: April 2026
1. Introduction
PACKOR (“we”, “our”, “us”) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, business name, and contact details (phone, email, address)
- Information you provide through our quote request forms
- Communications you send us by phone, email, or WhatsApp
- Website usage information collected through cookies and analytics tools
3. How We Use Your Information
We use personal information to:
- Respond to quote requests and product enquiries
- Manage supply relationships and customer accounts
- Communicate about orders, delivery, and supply arrangements
- Improve our website and services
- Comply with legal obligations
4. Disclosure of Information
We do not sell, rent, or trade personal information to third parties. We may share information with freight and logistics providers to fulfil orders, or with service providers who assist in operating our website, subject to confidentiality obligations.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted electronically.
6. Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To make such a request, contact us at info@packor.com.au or call 0402 519 618.
7. Cookies
Our website may use cookies to improve user experience and analyse site traffic. You can configure your browser to refuse cookies, though this may affect some website functionality.
8. Contact
For privacy enquiries, please contact us at info@packor.com.au or call 0402 519 618.